IT Service Management
BDO Solutions has extensive experience in delivering round the clock personalised IT Service Management Services to end users across some 167 countries around the globe. Our Managed IT Service Desk solution builds on years of know-how within the outsourcing area, crystallised in our propriety artefacts that centres around automation, quality, governance and operational frameworks to provide the managed service ecosystem for ‘World Class’ customer service delivery and enhanced employee engagement. The artefacts are customisable to seamlessly fit the business practices, operational needs and culture of organisations.
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